JL Virtual Assistant
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I have nothing against hats. In fact, I love wearing them. I own several.
But what I am referring to in this question; "How many hats do you wear? - is this;
As a business owner - strike that - a SAVVY business owner, perhaps you're wearing too many proverbial hats? Another words, you're spreading yourself thin and in the process, causing yourself stress and costly mistakes.
Do the following "hats" sound familiar?
CEO: Head honcho, looking to the future and making growth happen
CFO: Chief money-juggler, keeping track of expenses and ensuring money is coming in not just going out
COO: Chief operating officer, ensuring the business process is keeping clients happy
CMO: Marketing Guru, cheerleader, keeping the good word out there about your awesome business services
CIO: Chief Information techie geek, maintaining security and staying on top of trends
Wow - you're busy! And all that ON TOP of actual client work you do every day.
But if you're like me, a fellow small business owner, you probably don't LIKE to do all those things.
Am I right?
10/12/2022
James Clear, author of the book "Atomic Habits" says;
"Keep ignoring feedback and life will keep teaching you the same lesson"
I received that quote in his email newsletter a few weeks back and oh, how timely a message it was.
I have been considering sending clients an 'End of Project' feedback questionnaire to gauge if my work product has met, exceeded, or disappointed them.
I know this is good information to gather and yet one part of me did not want to hear criticism - if they were potentially unhappy. This was playing into my fixed mindset thinking of "Failure is the limit of my abilities".
So instead, I took Mr. Clear's wise words, realizing ALL feedback is good feedback and the questionnaire is on regular rotation when offboarding clients.
Because here's the truth; when we fail at something, that is when we learn the most. So the next time a client mentions something that they didn't like or wasn't done to their satisfaction - that's when I readjust, pivot, and do better next time.
How are you with feedback and constructive criticism?
Be honest. When you hear the word 'Automation', you think, ughh;
COLD and ROBOTIC!
Because the opposite of something being automated is - 'by hand, manually'. This 'sounds' more personal, more human, more thoughtful.
And perhaps your reaction is due in part to having received, at some point, an automated bot message that you knew was being sent out to hundreds of other people with no thought for you or your business personally.
I get that. That's valid. I've received those bot messages as well.
So here's where I play devil's advocate. What if you had a system that was indeed, automated (hear me out) BUT personalized and thoughtful, tailored to your clients in language that you actually speak.
That can be a reality. I know because that is what my CRM does for me. I know because that is what my clients' CRMs' do for them, every day, every email, every document, every time.
Don't believe me? DM me. Book a call with me and I'll answer all questions you have about automating your business with a Dubsado or Honeybook CRM account.
Because the one objection I hear the most when talking with folks about a CRM is that they don't want to sound impersonal with their client communication. It doesn't have to be. Let me show you how!
And just for fun, comment below with an annoying bot message you've received recently!!
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Portland, OR
97213
Opening Hours
| Monday | 9am - 5:30pm |
| Tuesday | 9am - 5:30pm |
| Wednesday | 9am - 5:30pm |
| Thursday | 9am - 5:30pm |
| Friday | 9am - 5:30pm |
