Philadelphia Gas Works

Customers enrolled in our Customer Responsibility Program can cut their gas bills by more than 50%! PGW looks at household size, income and average bill to calculate a custom discount for each eligible low-income customer. See if you qualify by visiting

Customer Responsibility Program | PGW (Philadelphia Gas Works) Enroll today in PGW’s Customer Responsibility Program and cut your bill in half. Don’t wait. CRP is a customer assistance program that can help low-income customers better afford their PGW bills and keep their gas service on. CRP customers pay less each month and past debt is forgiven.

Did you know your local Neighborhood Energy Center serves as a one-stop-shop for PGW utility assistance, free workshops and assistance with financial program applications such as CRP and LIHEAP? Find a center near you:

Community Programs | Energy Coordinating Agency Since 1985, ECA has coordinated a network of 16 Neighborhood Energy Centers (NECs) to prevent utility terminations and bring holistic support to Philadelphia communities.

BEWARE OF SCAMS: PGW will never solicit your information. If someone contacts you claiming to be a PGW employee and requests personal information, do not provide your information. For more tips on , visit https://www.pgworks.com/residential/about-us/newsroom/blog/beware-of-imposters.

Beware of imposters | PGW (Philadelphia Gas Works) Be Sure Before You Open the Door - Before letting anyone claiming to be a utility worker into your home or business always ask for identification. Do not allow any person you don't know into your home or provide personal information – such as your phone number or account number – without verifyi...