Computer Repair & Sales

Ladies and gents, I would like to share an old news that is worth repeating. I don't mean to stereotype any group, so I will not identify any particular group. But, you all have called certain service providers which you do business with; and the call is answered by someone outside of the territory of the U S A. You are speaking with someone who's asking all sorts of personal information to authenticate you before they can assist you.
Have you ever wondered how secure is your personal information after sharing it with someone that probability has no fear of any legal: civil or criminal liability except for being let go for compromising and breaching your privacy?
Secondly, we use our phones more for computing purposes more than ever; and yet, we download more free apps and play more games on the same phones without even knowing how trustworthy are the publishers of certain online contents including apps and games.
Why am I sounding the alarm? I have discussed ransomware in previous postings. I have been working on pc's affected by ransomware at an alarming rate since 2012. I just picked up another one this past weekend. And these guys are getting more sophisticated and bold by the moment. These guys are now calling the unsuspecting next victim to walk them through how to give them remote access to a pc in which they lock the hard drive.
I am sorry to inform you that the type of encryption used to place a password on your hard drive is very high;thus, you risk losing the entire content of your drive.
Now they claim if you pay up with some untraceable type of funds like the moneypak or bitcoin, they will release the content of your drive.
How would you like to get taken twice?

It wasn't too long ago when Microsoft made the decision to retire Windows XP. Well just recently, I contacted Microsoft and I was surprised to learn that the licensure of Windows 7 product key has been halted.
Truth be told, in light of the near release of Windows 10; it is perfectly understandable. Windows 10 by the way looks like a beautiful hybrid between win 7 & 8. However, it's yet to be determined if its functionality is as masterful as its look.
What's the point? The takeaway is a simple note of caution based on yesterday's post. Should you need to have your computer clean because of viruses and pop-ups, please do so responsibility. Don't let someone tell you that s|he has to reload Windows! You should be asking: where is s|he getting it from? Because you don't want to give up your Windows license for a bootlegged. Frankly, reloading as a first attempt is the lazy man way to do it. Trust me, over the years I've seen customers loosing all their files and families pictures, special memory that could never be recaptured; because someone did not give it proper consideration.
PC Clean-up takes time that's why most tech don't like doing it. And if you go to a big name/national brand to get it done for $20.00 bucks, you get what you pay for. I've had many come to me after they have been at the national brand several times for the same service.
Lastly reloading should be the last resort when everything else fails.
Most pc's can be cleaned and restored!