Conflict Capable Solutions

Not good enough. Not good enough to just say, "Let's promote civility."

It's not just saying, 'Let's promote civility.' The real power lies in providing clear, actionable instructions on achieving this.

It's about being clear, strategic, and outcomes-driven. It's not about aspirations alone.

Telling people to scream at each other when conflict occurs is better than giving them no direction.

You-have-to-tell-them-how-to-do-it.

During conflict situations, if you find yourself saying or thinking...

🚫"They're just difficult."
🚫"That's just how they are."
🚫"They always..."
🚫 "They never..."
..it means you gave up on people. It means that they are frozen in time. There's no opportunity here.

Instead, what if you saw their behavior as a lack of skills?

Since most people have never had one minute of conflict resolution skills training, we can see this as an area where people can grow.

Most people are making it up as they go. In workplaces, the stakes are high. Everyone's productivity and behaviors are tied to their paycheck.

When we see everything through the lens of choices and personality, we're trapped.

When we see things as a lack of skills, we have abundance. That's a problem we can solve.

The focus on personalities keeps us in our limitations. The focus on skills is limitless.

🔵 Have you ever had a fixed mindset toward someone? How did that affect your ability to work with them?