LawtonCates

A goodwill repair is a repair a manufacturer or dealer performs at its own expense after your vehicle’s warranty has expired.

Unlike with a warranty repair, there’s no contractual obligation. Every goodwill repair is a discretionary decision made on a case-by-case basis. These offers can sound like a welcome solution, but they come with real limitations.

Since no law requires manufacturers to offer a goodwill repair, there’s little room to negotiate, and a manufacturer can withdraw the offer or change its terms at any time with no legal consequences.

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