Triangle Performance, LLC

Today is not a day of solemn remembrance -- it's a day of celebration, laughter, joy and demonstrable appreciation.

Fireworks, hamburgers, pools and beer may be involved... :)

Happy Independence Day!

"It's not what you said, it's how you said it!"

We've heard that since grade school.

Well, it comes around again as a leader. Your words and tone have an impact, usually far greater than you realize.

So make sure that, assuming you hope to change behavior, you communicate in a manner that the receiver can accept and internalize.

If they get defensive, or focus on your delivery, nobody wins.

And that's on you.