MyMa Cleaning Service

Don't Miss Out on a Great Deal.
25% COVID-19 Deep Cleaning

Job Description:
Looking to hire a hard-working, committed, and driven Operations Manager/General Manager.

Operation Manager/GM will help maintain the smooth and efficient operations of the business and sales.

We are a new company, that is still building our client list

We care about our team and offer flexible hours, a steady on-time paycheck every two weeks. What we ask in exchange is your reliability, professionalism, quality work, and customer care.

Essential Duties and Responsibilities
• Help set strategy under the Owners' leadership
• Communicate strategies to Area Managers/Supervisors
• Help with budgeting, inventory and sales
• Promote business culture and core values
• Educate, motivate and hold the team accountable
• Cover/fill-in when needed. This includes solving problems and managing personnel when someone calls-in. GM will be the last resource
• Manage Supervisors/Area Managers and Team Leads
• Manage Timekeeping system
• Report daily and be in constant communication with Owners
• Attend staff meetings held weekly accounting for time, tasks complete, tasks yet to complete.
• Every and all aspects of managing the general operation of the business
• Work whatever hours necessary to perform the above duties and any other duties not listed but required for the business to be successful
• Other duties will include training, helping with start-ups, restocking, inspecting, etc.
• Comply with all safety policies and procedures relating to the performance of tasks, use of products or supplies and incident reporting.

Skills and Competencies
• Detail-oriented - pays attention to details at each customer's location, with extra attention to any special requests.
• Excellent communications and customer service skills.
• Friendly and Professional - able to deal with customers.
• Team player - Ability to work within a team where members depend on each other to get work done.
• Self-starter - able to identify work that needs to be done and do it without being instructed to do so.
• Self-motivated - desire to learn, seek new challenges and take on additional responsibilities.
• Efficient - able to find the best and fastest way to get the work done without compromising quality.

Education, Certifications and/or Experience
• Bachelor's Degree is required.
• Management experience in the cleaning industry is required.
• Cleaning experience required.

Language Skills
• Ability to speak and write English fluently and relay information between the team, customers and office staff
• Ability to speak Spanish is not required but highly preferred

Work Environment
• Physical demands include walking and standing, climbing, bending, kneeling to clean floors by hand, push and pull objects, lift and move objects, repetitive bending and lifting, and repetitive arm movements.
• Travel to/from the customer's home/business location is required.
• A vehicle is required
• Uniforms must be worn during work hours (when visiting client homes)

Desired Qualifications:
2+ to 5 years of experience
College degree
Ability to promote sales.
Bachelor's Degree is required.
Management experience in the cleaning industry is required.
Cleaning experience required.
Ability to speak and write English fluently and relay information between the team, customers and office staff
Ability to speak Spanish is not required but highly preferred