Morgan County Communications Center

We have seen an increase in comments asking what happened, who was involved, where the call was, or whether someone is okay.

The Morgan County Ambulance Service will not release patient information, scene details, names, injuries, addresses, outcomes, or specifics about emergency calls on social media.
HIPAA is the federal law that protects a patient’s private health information. That includes information that could identify a patient, their medical condition, the care they received, where they were treated, or details related to the incident.

When someone calls 911, they are experiencing a private emergency. That situation may involve a medical crisis, injury, death, trauma, or a deeply personal moment for a family. Out of respect for the people involved, we will not discuss those details publicly.

At times, we may post general photos or updates in partnership with other responding agencies. Those posts are meant to recognize teamwork, educate the public, or share general information about emergency response. They are not meant to provide details about a specific patient or incident.

Any information shared by MCAS will remain extremely vague and non-specific. We will not confirm who was involved, what happened, what injuries occurred, where a patient was transported, or the outcome of the call.

HIPAA matters. Patient privacy matters. Respect matters.

Please do not ask for incident details in the comments. Please do not speculate. Please be respectful of the patient, the family, our crews, and everyone involved.

If information is appropriate for public release, it will come from the proper agency through the proper channels.

📣 Call for Presenters
The Behind The Headset Telecommunicator Education Summit is looking for presenters for our first annual virtual education event on Wednesday, December 2, 2026.

We are seeking engaging, practical, and relevant presentations for telecommunicators, dispatchers, supervisors, trainers, and public safety communications professionals.

Presentation topics may include:

911 operations, call taking, dispatching, CCIC/NCIC, EMD, leadership, training, wellness, technology, responder safety, or other topics that support emergency communications.

Sessions may be 30 minutes or 1 hour in length.

If you have knowledge, experience, or training that can help strengthen those working behind the headset, we would love to hear from you.

Interested presenters can submit their information here:
https://forms.gle/fziCZYcqQwFYSCKV6

🎧 Help us educate, support, and empower the voice behind every response.

🇺🇸🎆 Happy 4th of July from the Morgan County Communications Center! 🎆🇺🇸

As everyone celebrates Independence Day, here’s your friendly reminder from behind the headset:

Please call 911 for real emergencies, like:

🔥 A fire that is spreading
🚑 Someone is hurt or not breathing
🚗 A crash with injuries
⚠️ Someone is in immediate danger
👃 You smell gas or see something that is truly unsafe

But please do not call 911 because:
🌭 The hot dogs are burnt
🥔 The potato salad is questionable
🧊 You ran out of ice
🎇 Your sparkler quit sparkling
😬 Your neighbor’s fireworks are just… not impressive

Our dispatchers are here 24/7 to get help where it is needed most. Help us keep 911 lines open for true emergencies.

Have a safe, fun, and responsible 4th of July, Morgan County! 🇺🇸🎉

Save 911 for emergencies — we promise the potato salad can wait.

⚠️ SCAM ALERT: Protect Your Debit Card Information

Imposter scams are on the rise, and they often begin with what appears to be a legitimate phone call, text message, or email.

Scammers may pretend to be calling from your bank's fraud department. They may claim that suspicious charges have been made on your debit card and ask if you recognize the transactions.

If you tell them the charges are not yours, they may say they need to "verify" your information so they can cancel your card and issue a new one. During this process, they may ask for your debit card number, PIN, or a security verification code sent to your phone.

This is the scam.

The fraudster is using that information to add your debit card to their digital wallet, allowing them to make purchases using your account.

How to Protect Yourself:
✅ Don't trust Caller ID. Phone numbers can be spoofed to appear legitimate.
✅ Never provide your debit card number, PIN, or security codes to someone who contacts you unexpectedly.
✅ Verify the claim yourself. Log in to your banking app or call your bank using the phone number printed on the back of your debit card—not the number provided by the caller.
✅ If you don't see the suspicious transactions they mention, it's almost certainly a scam.

The Morgan County Sheriff's Office encourages everyone to remain cautious and share this information with family members, friends, and neighbors. A few moments of caution can prevent significant financial loss.

If you’re along the I-76 corridor from Wiggins to Hillrose, prepare for up to baseball size hail.

Let’s keep this simple:

Within the red oval circle shaped thingy:

Find your damn helmets. 👀

Within the yellow oval circle shaped thingy:

Put on your damn helmets. 🪖

Beginning as early as 3pm - 6pm

No later than 6pm - 10pm.

… because of the capping inversion.

Could linger until 4am Wednesday morning.

Stay tuned kthxbye

📞💙 Happy Father's Day from the Morgan County Communications Center! 💙📞

Behind every headset is a person who spends their days, nights, weekends, and holidays helping others through some of life's most difficult moments. Today, we want to take a moment to recognize the fathers and father figures who do the same thing at home.

To the dads who answer calls for help, calm chaos, provide guidance, and still make time for their families when they walk through the door—thank you. Your patience, strength, leadership, and commitment make a difference both in our communications center and in the lives of those who love you.

We also want to wish a Happy Father's Day to all of the fathers throughout Morgan County and beyond. We hope your day is filled with family, laughter, and memories with the people who matter most.

Thank you for all that you do.

— Morgan County Communications Center 💙🎧