ROKI Technical Solutions

Be Intentional

Create a remote workforce atmosphere of engagement and genuine connection. Be intentional in preparing and orientating employees for the remote workforce culture. Establish clear expectations. Make each team meeting count with intentional purpose and opportunities to engage and contribute in a variety of ways. Intentionality is an essential practice, particularly when we cannot readily "see" our people.

Filter For Mission, Values, Outcomes And Role.

Remote workers are often frozen out of regular-office human interaction, so on-target overcommunication is critical. Help them get aligned with mission, the values that truly matter to them, as well as the outcomes they love delivering to others and their natural role in any situation. This will keep them truly motivated and working with you longer and more productively.

Trust Your Team.

Sometimes, companies are not willing to embrace a remote workforce because there's an uncertainty about whether or not the work will get completed at the same level as if they were in the office. To combat this belief, set up work-from-home guidelines, such as emails must be responded to within 24 hours, use text for urgent matters, and no calls between certain hours to make sure teammates are not working around the clock.

Align on Value.
Vendor management is more than getting the lowest price. Most often the lowest price also brings the lowest quality. As the saying goes, “You get what you pay for.” Be careful not to short-change the vendor by trading off quality, as this could have a profound impact on your own business. The key is for both sides to align on what constitutes a good value. You should be willing to pay more in order to receive better quality. If the vendor is serious about the quality they deliver, they won't have a problem specifying the quality details in the contract.

Build positive working relationships.
It’s important to get to know members of your team individually, not only on a professional level but on a more personal level too. When you put the effort in to get to know a bit more about how your colleagues are doing and what they are interested in, it will build a much better rapport among the team.