Unique LED Products Signs

So we get a call from a customer. She says she ordered three night lights and there were only two in the box and one was broken. Okay I could make a mistake and only make two but then I looked and I actually made three. It weighed as much as three night lights would weigh. So I asked her if the box was damaged which she did not tell me and this is what it looked like. I guess they broke it open didn't put everything back in and broke one of them. This was USPS

Personalized custom laser engraved acrylic signs