CDS Concierge

The hospitality industry is struggling not just in Charlotte, but nationwide. Even in 2025, recovery is slow. Not because of demand… but because of staffing.

Hotels are back to 80%+ occupancy, yet thousands of roles remain unfilled. The issue isn’t just hiring, it’s finding qualified, committed staff who see hospitality as a career.

Why the gap?

• Many experienced professionals changed roles during the pandemic
• New hires often lack guest service training
• High turnover and burnout hurt consistency
• Wages are not competitive enough

If your property is struggling to find or keep the right team, The CDS Agency is here to help with professional recruiting and training.

Let’s bring excellence back to hospitality.

Luxury Hotel Concierge needed in NYC upper east side for a 5 star hotel. Les Clefs D’or certification highly preferred. DM for the full job description ⭐️

The perfect training resource for anyone in sales, hospitality, or customer service who wants to close bigger deals and deliver luxury-level experiences.

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