Sweet Perfection
10/25/2021
05/17/2020
How the PPP Is Failing America's Small Businesses When the U.S. government first authorized the now $669 billion forgivable loan program at the end of March, it was heralded as a lifeline for besieged small businesses. It is not that.
03/10/2020
This speaks worlds.. if a potential candidate feels neglected before even being interviewed, they already know how they will be mis-treated once employed.
Many business’ treat their team members this way and wonder why their clients are leaving too.
Case in point: connection matters
Pay attention business leaders.
This Job Candidate Walked Out Before His Interview Started. The Reason Is Instructive for Any Employer Go ahead and treat your candidates poorly--they have options.
02/05/2020
"Your most important assets aren’t your clients; its your loyal employees. If you take care of your employees, they will take care of your clients." "I quit!" I had been promoted to my first management job for my performance as an individual contributor. Within 6 months one of my best developers came to me with a resignation letter.
01/19/2020
As an empath, I’m a firm believer in the phrase ‘Actions speak louder than words’ and in business this rings ever so true as well.
01/17/2020
Client retention has a lot to do with ‘Service after the Sale’, and just as much to do with Correct Pre-Qualifying.
If your clients are disappearing, you may want to ask yourself which of these categories may need some love and attention.
As the meme says; if they aren’t ready for you...
01/11/2020
The link between employee and client retention... kindness.
Ralph Waldo Emerson may have said it best. "You can not do a kindness too soon, for you never know how soon it will be too late."
Science Says Kindness Can Make You a Better Leader. Here Are 3 Reasons How you impact people depends on how you treat them.
01/02/2020
A smile is universal, Set the tone with everyone you meet.
12/24/2019
‘The truth is that success and kindness aren't mutually exclusive pursuits. In fact, focusing on the latter generates the former. ‘
Want to Raise Successful Kids? Focus on Kindness Instead, Says Wharton Psychologist Adam Grant The Wharton star and his co-author wife, Allison Sweet Grant, bring truth.
Thanks to Gary V to sum up client retention and client experience: “Give a f**k about your customer”
As Dan Myer so eloquently put it...
“Business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.”
Things to think about when planning your 2020 goals.
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