Wedevelopers.ng

🎉 Big News for the Tech Community! 🏆

We're thrilled to share that WeDevelopers has won the prestigious BIZZ Award from the World Confederation of Business!

This recognition celebrates our team's dedication, innovation, and impact in the tech industry. It's a testament to our commitment to pushing boundaries and delivering excellence.

Thanks to our amazing team, clients, and partners for making this possible. Let's keep innovating and making a difference together!

Exciting Job Vacancies Alert at Wedevelopers!

Are you passionate about making a difference? Do you thrive in a dynamic and innovative work environment? We have the perfect opportunity for you!
Wedevelopers is on the lookout for talented individuals to join our team! We are currently hiring for the following position below

1.Business Development Manager
2.Customer Care Representatives
3.Digital Marketers
4.It Support

About Us:
Wedevelopers is a leading technology company dedicated to providing exceptional products/services and delivering outstanding customer experiences. With our dedicated team and cutting-edge technology, we are shaping the future and making a positive impact on the world.
Wedevelopers is a platform for developers across the globe to enhance their skills, get jobs, work on project hereby gaining a lot of experience that is needed in the technology world.

Why Join Us?
Competitive salary and benefits package
Opportunity for professional growth and development
Collaborative and inclusive work environment
Chance to work on exciting projects and initiatives
Make a difference in the lives of people and communities

Requirements
Over 2 years Experience
BSC,HND Or ND
Excellent communication skills, both verbal and written.
Previous Experience in a similar role is a plus

How to Apply
please submit your resume and 2 Min video to +16466309939 (whatsapp only) detailing your relevant experience and explaining why you would be an ideal fit for this role.

Join us in our mission to build a global community of Trusted developers and employers and be a part of something bigger than yourself! We are an equal opportunity employer and welcome candidates from all backgrounds to apply.

Apply now and let’s create a brighter future together!

Wedevelopers.ng Wedevelopers.ng is the largest mainstream software engineering talent management company in Nigeria.

JOB DESCRIPTION

Role: Customer Care Executive
Direct Report: Administrative Manager
Location: Ado-Ekiti

Responsibilities
Manage large amounts of incoming phone calls
Participate in customer recalls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Contribute to the development and customer satisfaction of the company and work with the team to strategically execute main goals.
Collect, and monitor feedback and maintain a high degree of client satisfaction.
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Other duties may be assigned

Skills/Competencies
Excellent attention to detail
Good knowledge retention
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Good emotional intelligence
Good initiative and problem-solving skills
Requirements
BSC in any relevant field
Proven customer support experience or experience as a Client Service Representative
NYSC discharge certificate
Must not be more than 30 years old
Preferably female for gender balance

Salary range
N30,000 – N40,000
[email protected]
Application Deadline:
25th OCT 2022