Naijawebhost

Naijawebhost has joined the HOSTAFRICA Group!

**Dear Valued Customers,**

We are excited to announce that HOSTAFRICA (https://hostafrica.ke/) has completed the acquisition of Naijawebhost.

**What does this mean for you?**

- **Improved Customer Support:** Access to enhanced support and extended service hours.
- **Expanded Services:** A diversified and advanced product and service portfolio.
- **Local Hosting:** Hosting services based in Africa.

**Important Dates:**

- **Service Migration:** On the 12th of July, all services will be migrated to HOSTAFRICA’s Website and Client Portal at [HOSTAFRICA](https://www.hostafrica.ke/). We will notify you via email once the migration is complete.

**What do you need to do?**

- **No Action Required:** All existing USER and LOGIN data will remain the same. Simply log in to the new website and enjoy the new user experience.

We are thrilled about the future and the benefits this acquisition will bring. Our goal remains to provide you with the best hosting services, and this is a significant step in that direction.

If you have any queries or concerns, please feel free to reach out. We are here to help!

Kind regards,

**The Naijawebhost Team**

The Naijawebhost support robot is now officially launched, having completed a rigorous three-month training period.

It is fully equipped to handle intricate tasks and address customer support tickets efficiently.

The robot can promptly respond to open support tickets within designated timeframes of 2, 5, and 10 minutes, adjusting based on complexity. Moreover, it has the capability to manage between 20 to 50 support tickets simultaneously.

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