SixtyTwo

A lot of digital products assume that once people start using a feature, trust will follow.

That is not always how it works.

We saw this in our work on a merchant app. Many merchants were already accepting QR payments, but still ended the day trying to piece together where the money actually was. A payment had to show up in enough places before it felt real enough to count.

What stood out was how much work merchants still had to do to feel sure the money had truly come in. Daily money needs to feel dependable before the rest of the product earns attention.

Read more at : bit.ly/62merchantapp or link

Have you ever shipped something that felt smooth to build, then felt fragile the moment someone else touched it? “Vibe coding” captures that rush of momentum, and it is showing up everywhere right now. This piece from our team, Alif farhan is a thoughtful check on what speed can hide: unclear intent, missing context, and maintenance pain later.

If you build products with other people, check this out here : bit.ly/62vibecoding

Inclusivity is often talked about in broad, abstract terms. Yesterday’s journaling session brought the conversation back to something much more personal.

What it feels like to be accepted, seen, and understood. How small, everyday experiences shape the courage to speak up, contribute, and create. We see inclusivity as a kind of glue. It brings different people together and slowly forms a collective space that can be more just and productive.

We also talked about inclusivity as a two-way street. Support and accommodation matter, but they are rarely perfect or complete. There are limits to what any system, space, or person can provide. Inclusion works best when there is effort on both sides. A willingness to ask, to adjust, and to meet halfway.

Becoming inclusive is learned. It involves practice, mistakes, and moments of not knowing. That part is human. Its impact grows when personal effort is met with systems, public spaces, and policies that make inclusion possible at scale.

Thank you to .at.sarai and .folks for creating this space, and to everyone who showed up with honesty and reflection. Conversations like this matter because they shape how we show up for each other, at work and beyond.

Workplace learning usually loses to real work.

We worked with BAWANA to rethink the experience so learning can happen in spare moments, not only when people have extra energy. We kept coming back to small questions that matter in real use: can people find something relevant quickly, feel progress without digging, and continue later without starting over?

If you’re curious, check out our full case study here : sixtytwo.co/works/bawana
or link in bio!

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Bringing the team into one room always changes the energy.

In our recent team assemble, we took time to share what everyone has been working on, what we are learning, and where we want to focus next. Hearing different perspectives side by side helped us see how the pieces connect, not just project by project, but as a studio.

We also created space to appreciate each other’s contributions, the visible and the invisible work that holds everything together. A short, playful activity at the end had everyone going home with a very unexpected object and a lot of laughter.

Grateful for the people behind the work, and excited about what we will build together next.