Computare

" ® Intermediate’s Planning, Protection and Optimization module compels practitioners to think about the practical details of providing an service.

In other words, once you have crafted the right service design what are the practicalities and implications of implementing the service? Are you aware of the capacity available and resources to support that service?

Failing to think about such important, practical topics can have an immediate impact on the customer, potential customer or user."

Nikola Gaydarov discusses the ITIL Intermediate module: Planning, Protection and Optimization - http://bit.ly/2YwxZDf

reshapes established ITIL practices into the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways to working, such as , , and .

Recertify from ITIL v3 to ITIL 4 and demonstrate your digital skills and meet your career goals - http://bit.ly/2WlvUbw

Anmeldung unter:

[email protected]
oder direkt bei der Klubschule Migros Basel