Recommendix

🛍️ Is your website ready to provide the personalized experience customers anticipate?

7 in 10 consumers expect companies to deliver personalized interactions, according to a McKinsey & Company 2021 report. And there's more: 76% of customers get frustrated when shown irrelevant products.

Personalization is at the core of our business: Recommendix can ensure each client gets an individualized experience in your online store. Our questionnaire guides customers directly to the most relevant products in your catalog, in just a few clicks.

🛒 Forget the time-consuming task of figuring out advanced filters in the search bar. Deliver personalized product suggestions with Recommendix!

How to make sure your clients have a good time in your online store from start to finish? Having Customer Experience at the core of our business, we invited Daniela Zanetti, account executive at Recommendix, to share 3 actionable insights on the topic. Daniela, the floor is yours!

1️⃣ "To offer your customers a pleasant shopping experience, you need to know who they are, what they want, and what they value. Your CX is as good as your data: the #1 priority is to know your audience and act accordingly."

2️⃣ "Without face-to-face interaction, how to ensure every visitor feels welcome? This is when AI becomes a tremendous ally for e-commerce businesses. Advanced algorithms personalize your online store to fit each customer's preferences, increasing their engagement and willingness to return."

3️⃣ "Finally, you want to make browsing as easy as possible. Customers might feel bored or frustrated by manually looking for suitable products on a search bar. The faster they find what they want, the better!"

⭐ What if you could tackle all three issues with a single AI-powered tool?

With Recommendix, your visitors get to the most suitable products in your online store in just a few clicks. Our widget collects answers about their preferences to give them a more individualized Customer Experience and to give you relevant insights into your audience - even if they don't buy anything.

⏱️ Today we're here to settle one of our most frequently asked questions. A questionnaire to personalize the customer's experience in my online store sounds great, but does it affect my website speed?

🏁 Thankfully for all of us, the answer is: no!

Our widget only initializes after the main functionalities of the online store are loaded, so the loading speed remains the same as usual. The questionnaire doesn't affect page speed metrics on Google either — all the processes are optimized on our back-end.

🏎️💨 You can rest assured: not only your website speed is preserved, but your clients also get a faster customer experience. Our widget's personalized recommendations replace the time-consuming process of using the search bar, leading customers directly to the products that best fit their needs.