IJob.am

📢 Senior Salesforce Analyst
🏢 ServiceTitan
📍 Yerevan, Armenia

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📝 Responsibilities
- Serve as a primary point of contact for incoming BAU tickets, triaging, troubleshooting, and resolving issues in a timely manner.
- Document current-state workflows and proactively identify areas for incremental improvement through process mapping and analysis.
- Identify system changes needed including validation rules, flows, page layouts, email alerts, and picklist modifications.
- Perform data analysis and generate reports to support operational decision-making and track the effectiveness of implemented solutions.
- Partner with cross-functional teams (Customer Success, Onboarding, Billing, Deal Desk, BizTech) to understand their needs and deliver solutions that align with how teams operate.
- Support User Acceptance Testing (UAT) by writing and executing test cases to confirm that solutions meet business requirements.
- Participate in team ceremonies throughout the Software Development Lifecycle (SDLC), including daily standups, sprint planning, sprint reviews, and demos.
- Write clear user stories with functional and technical specifications to communicate requirements to developers when needed.
- Gather user feedback and analyze post-launch usage data to inform future enhancements.
- Maintain and update documentation for processes, system configurations, and standard operating procedures.
- Identify and troubleshoot Salesforce (Service Cloud) and Gainsight to support post-sales workflows and business processes.
- Perform ad-hoc requests from stakeholders as needed.

✅ Requirements
- A self-starter mentality with critical thinking skills and the ability to work with minimal direct supervision.
- Proactively identify process gaps or downstream impacts.
- Experience working in business operations within a SaaS environment, with a strong understanding of the customer lifecycle.
- Hands-on Salesforce experience, with a solid understanding of best practices and platform functionality.
- Demonstrated ability to troubleshoot system issues, analyze root causes, and document independently.
- Willingness to learn how to create process maps, writing user stories, documenting business requirements, and executing user acceptance tests.
- Strong written and verbal communication skills, with the ability to explain complex problems clearly to stakeholders at all levels.
- Ability to manage competing priorities, recurring tasks, and ad-hoc requests in a fast-paced environment.
- Proficiency in English (written and verbal) for cross-functional collaboration with US-based team

🌟 Nice to Haves
- Experience with Smartsheet, Gainsight, or Salesloft.
- Familiarity with Jira and Confluence for project tracking and documentation.
- Salesforce certifications (e.g., Salesforce Administrator).
- Experience supporting or participating in system migrations or integrations.

💻 Technologies
- Salesforce
- Gainsight
- Smartsheet
- Salesloft
- Jira
- Confluence

🎁 Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
- Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

🆔 100090744
📅 Deadline: 28-06-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090744

ijob.am

📢 Game Presenter
🏢 Evolution
📍 Yerevan , Armenia, Admiral Isakov 24/6
💰 Competitive remuneration package

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📝 Responsibilities
- Be the face of our award-winning products
- Lead the game according to the instructions on the screen
- Communicate with our product users from around the world

✅ Requirements
- Good command of English
- Positive attitude
- Responsibility and dedication - towards your work and your colleagues
- No prior work experience needed

🎁 Benefits
- Competitive remuneration package
- Paid on-the-job training in our Academy
- Paid break time
- Free English courses
- Excellent working environment including gym and canteen
- Flexible work schedule to fit around everyone’s lifestyle
- Opportunity to gain media and broadcasting experience in state-of-the-art broadcast studio and enhance your l-anguage skills
- Professional and personal development opportunities – internal shadow days and similar
- Real opportunity for career growth
- Referral bonuses
- Health insurance
- Privilege card

🆔 100090738
📅 Deadline: 18-07-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090738

ijob.am

📢 CG Artist / Creative Retoucher
🏢 Neo Group
📍 Yerevan, Armenia

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📝 Responsibilities
- Create high-impact promotional visuals through advanced photo manipulation and artistic retouching
- Develop key visuals for campaigns, banners, and marketing creatives
- Work with complex compositions, combining multiple elements into cohesive scenes
- Perform artistic retouching: lighting, color grading, atmosphere, effects
- Enhance 3D renders and integrate them seamlessly into promo creatives
- Bring ideas to life based on briefs, references, and abstract concepts
- Collaborate with designers, 3D, and motion teams to deliver strong visual concepts
- Adapt creatives for different formats and platforms
- Maintain high level of detail, style, and visual storytelling

✅ Requirements
- 2+ years of experience in creative retouching / CG art / promo design
- Strong portfolio with promotional creatives and key visuals
- Advanced skills in Adobe Photoshop
- Strong sense of composition, color, lighting, and visual storytelling
- Ability to create atmospheric and sales-driven visuals
- Experience working with 3D renders and compositing
- Attention to detail and ability to polish visuals to high-end quality
- Fluency is Russian

🌟 Nice to Haves
- Experience in performance marketing
- Experience with AI tools (Midjourney, Stable Diffusion, etc.)
- Basic knowledge of 3D software (Blender, Cinema 4D)
- Understanding of marketing creatives and user attention patterns

💻 Technologies
- Adobe Photoshop
- 3D software
- Blender
- Cinema 4D
- Midjourney
- Stable Diffusion

⚡ Skills
- Photo manipulation
- Artistic retouching
- Composition
- Color grading
- Lighting
- Visual storytelling
- Compositing

🎁 Benefits
- Remote work opportunity
- Flexible working schedule
- Interesting product
- Learning opportunities
- Career growth prospects

🆔 100090736
📅 Deadline: 17-07-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090736

ijob.am

📢 Financial Accounting Specialist
🏢 Digitain LLC
📍 Yerevan

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📝 Responsibilities
- Creating and submitting bookkeeping entries and reports
- Checking orders and import packages
- Checking balance codes circulation
- Checking the Payment system statements
- Checking cash costs
- Control, classification of receivables
- Ensuring accurate accounting of financial means, timely reflection of financial movements from and into the bank accounts, accurate recording of journal entries
- Identification of software issues of the 1C system, elaboration of technical specifications
- Testing of programmatic issues
- Fulfillment of other assignments by immediate supervisor

✅ Requirements
- Higher education in economics
- 3 years of experience in accounting or finance
- Knowledge of Armenian Software,1C, E-invoicing, and other related accounting software
- Knowledge of Armenian, Russian, and English languages
- Good knowledge of tax code of RA
- Good knowledge of Microsoft Office
- Ability to interpret and analyze financial statements and periodicals
- Detail oriented, analytical, and excellent communication skills
- Able to thrive in a deadline-driven environment

💻 Technologies
- Armenian Software
- 1C
- E-invoicing
- Microsoft Office

⚡ Skills
- analytical skills
- communication skills
- attention to detail

🆔 100090734
📅 Deadline: 18-07-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090734

ijob.am

📢 AI Product Owner
🏢 Digitain LLC
📍 Yerevan

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📝 Responsibilities
- Define and maintain the AI Lab product roadmap aligned with company objectives and strategic priorities.
- Identify and evaluate AI opportunities across sportsbook, casino, CRM, payments, fraud detection, risk management, customer support, and responsible gaming.
- Translate business challenges into AI product initiatives with measurable KPIs and ROI expectations.
- Conduct market research and competitive analysis on AI adoption within the iGaming industry.
- Build business cases for new AI solutions and prioritize initiatives based on impact, feasibility, and strategic value.
- Own the end-to-end lifecycle of AI products from ideation through deployment and continuous improvement.
- Create and manage product backlogs, user stories, acceptance criteria, and release plans.
- Work closely with Data Science, MLOps, Engineering, UX, and Business teams to ensure successful delivery.
- Prioritize features and experiments based on business objectives and data-driven insights.
- Define MVPs and phased delivery strategies for AI products.
- Collaborate with data scientists and ML engineers to understand model capabilities, limitations, and performance metrics.
- Define requirements for machine learning models, data pipelines, and AI-driven workflows.
- Ensure AI solutions are aligned with operational, compliance, and business requirements.
- Participate in model evaluation, validation, and production readiness reviews.
- Support MLOps and model governance processes.
- Act as the primary liaison between business stakeholders and technical AI teams.
- Gather requirements from executive leadership, product teams, operations, marketing, CRM, trading, and compliance departments.
- Present product vision, roadmap updates, and performance metrics to senior management.
- Facilitate workshops and discovery sessions to identify new AI use cases.
- Define product success metrics and monitor AI product performance.
- Measure model impact through business KPIs.
- Drive continuous optimization through experimentation and A/B testing.

✅ Requirements
- Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, Mathematics, Economics, or a related field.
- 4+ years of Product Management or Product Ownership experience.
- 2+ years working directly with AI, Machine Learning, Data Science, or Analytics teams.
- Experience managing technical products with complex data and software components.
- Experience working in Agile/Scrum environments.

🌟 Nice to Haves
- Master's degree is considered an advantage.
- Experience in iGaming, Sports Betting, FinTech, AdTech, or highly data-driven industries is preferred.

💻 Technologies
- Machine Learning
- Predictive analytics
- Recommendation systems
- Classification and regression models
- Generative AI
- LLMs
- MLOps
- Data warehousing
- Analytics platforms
- API-based product architectures

⚡ Skills
- Stakeholder management
- Product management
- Agile/Scrum
- Product roadmap
- Strategy development
- Data-driven decision making

🆔 100090732
📅 Deadline: 18-07-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090732

ijob.am

📢 Senior Business Analyst
🏢 DataArt
📍 Armenia

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📝 Responsibilities
- Define current and future workflows across booking, fulfilment, servicing, payments, finance operations, and back office processes
- Facilitate workshops with stakeholders from business, product, operations, finance, and engineering
- Break down high level capabilities into epics, features, work packages, user stories, and acceptance criteria
- Document business rules, exception scenarios, operational handoffs, and system interactions
- Support gap analysis between legacy processes and the target operating model
- Collaborate with architects and consultants to align business requirements with solution design
- Identify dependencies, assumptions, risks, and open questions to support delivery planning
- Contribute to building a cohesive end to end operating model that connects all platform components

✅ Requirements
- The candidate brings 5+ years of experience as a Business Analyst, Product Business Analyst, or Functional Analyst
- Experience with process mapping techniques and tools
- Ability to create epics, user stories, and clear acceptance criteria
- Experience translating ambiguous business needs into structured requirements
- Strong communication skills with the ability to work across business and technical teams
- Experience working in integration heavy environments

🌟 Nice to Haves
- Experience in travel, TMC, airline, booking, fulfilment, payments, or finance operations domains
- Understanding of corporate travel booking flows including air, hotel, and car reservations
- Familiarity with GDS, online booking tools, or travel APIs
- Knowledge of PNR lifecycle, ticketing flows, queues, and booking synchronization
- Understanding of NDC and direct connect content models
- Experience with invoicing, reconciliation, expense automation, or reporting processes
- Background in defining operating models for new products or enterprise onboarding initiatives

🆔 100090726
📅 Deadline: 18-07-2026
👉 Telegram: https://t.me/iJobAm
👉 Telegram (IT only): https://t.me/iJobAm_IT
👉 Facebook Group: https://fb.com/groups/iJobAm
👉 LinkedIn Page: https://linkedin.com/company/iJobAm/

👉 https://iJob.am/?post_type=job_listing&p=100090726

ijob.am